FAQs

Concept & franchise opportunity

1. Is the pet sitting industry really booming in the U.S.?
Absolutely! More than 66% of American households own a pet, and many have more than one. Each year, tens of billions of dollars are spent on pet care and wellness. Pet services are a fast-growing market and an essential part of the modern American lifestyle. The demand keeps rising!

2. What makes Angel’s Five-Star Pet Care different from other pet sitting franchises?
No storefront needed — you go directly to your clients’ homes. You turn your passion for animals into a business with:
– A flexible schedule
– Low startup costs
– A recurring customer base
– A quick launch
And most importantly, you make a positive impact in your community by providing trusted, caring help to pet owners. It’s a business built on kindness, trust, and lots of love every day!

3. What does a typical day look like for a franchise owner?
Every day is different! Between dog walks, home visits, pet care sessions, and friendly conversations with clients, your workday is rewarding and full of variety. You’ll also handle some light admin tasks, but you’re in control of your own schedule and pace.

4. Does the franchisor provide clients?
No. Each franchisee builds their own client base within their exclusive territory. Our step-by-step training shows you exactly how to attract and retain your first customers.

5. Does the franchisor control my business?
Not at all. Each Angel’s Five-Star Pet Care franchisee operates independently under their own LLC, managing their business within their exclusive area, while following the franchise’s quality standards and brand guidelines.

Services & brand positioning

6. What services does the Angel’s franchise offer?
The Angel’s franchise offers four essential services: pet sitting, dog walking, pet assistance, and end-of-life support. These services form the core of our offering and are available in each of our franchises. A franchisee may enhance their offer with additional services, subject to approval by the brand and provided that our premium standards are upheld.

7. What makes pet sitting a “premium” service at Angel’s?
At Angel’s, pet sitting is designed as a high-end service based on strict standards: personalized care for each animal, impeccable organization, full availability and flexibility, refined and transparent communication (photos, videos, reports), certified expertise, total discretion, optimal safety, and the animal’s complete well-being. Each service is akin to a true animal concierge experience, where every detail matters to provide a “5-star” experience.

Training & support

8. What’s included in the initial training?
Our comprehensive training program covers all aspects of your business:
– Daily operations and scheduling
– Client relations and customer service
– Marketing and communication tools
– Best practices in professional pet sitting
You’ll leave fully prepared and confident to launch your franchise successfully.

9. Is there support after training?
Absolutely! Once you complete training and take ownership of your territory, we continue to support you with expert guidance, business advice, and ongoing communication whenever you need it.

10. What’s included in the franchise agreement?
You’ll receive an exclusive Angel’s Five-Star Pet Care territory of approximately 100,000 households (around 250,000 residents). No other franchisee can operate within your area.

Setup, legal & administrative steps 

11. How do I choose my territory?
You select the city and ZIP codes you’re interested in, based on your preferences, where you plan to live, the local demographics, and the availability of pet-friendly spaces. Tip: choose an urban or suburban area with strong pet ownership rates for maximum recurring demand.

12. What are the main requirements to become a franchisee?
To join Angel’s Five-Star Pet Care, you should:
– Truly love animals and have pet ownership experience
– Be motivated to run your own business
– Have the required investment capacity (for an E2 Visa if applicable)

13. Do I need to speak fluent English?
You don’t need perfect English, but basic communication skills are essential for interacting with clients. We recommend taking a few English lessons before relocating.

14. Do I need a visa to operate the franchise in the U.S.?
Yes, if you’re not already a U.S. resident. You’ll need an E2 Investor Visa, granted by the U.S. Embassy in your country once you’ve purchased your Angel’s Five-Star Pet Care franchise territory.

15. Does the franchisor handle the visa process?
No, that’s not our area of expertise, and it’s a crucial step in your relocation process. We recommend working with an immigration attorney or specialized consulting firm. However, we can connect you with our trusted partner law firm in Santa Barbara, which specializes in E2 visas and Green Card.

16. What is the total investment required?
The total budget depends on your chosen territory and personal situation. Administrative and visa-related fees vary. Your immigration attorney will provide details, but we’ll give you an overall cost estimate during our first meeting. 

17. How long does it take from signing to relocation?
Each case is unique. The timeline depends on your personal situation, how quickly your file is prepared and processed by the embassy, and your relocation plans. Your immigration attorney or consultant will give you a more accurate estimate.

18. How soon can I start my business?
Once your training and administrative steps are complete, you can launch your Angel’s franchise in just a few weeks and start welcoming your first clients shortly after!

Join the adventure

19. How do I apply or get more information?
It’s easy! Click the “Start your business” button on our website (+ insert link) and fill out the short inquiry form. We’ll get back to you quickly by email to schedule an initial video meeting and answer all your questions.